
Week 3 – “Just Get It Done Before the Weekend!”
Where tickets multiply, patience evaporates, and not one job is ever actually “done.” Monday – It Begins With a Calendar Bomb Drew arrived at 8:00 AM to find 17 new tickets, all marked “Urgent Before Holiday.”The word “urgent” was in all caps. So was “holiday.” James was already pacing in the hallway, clutching a tablet…