Wednesday Afternoon: 3:00 PM
By midweek, Jack hoped for a little peace and quiet, but fate had other plans. Annie from HR had sent a frantic email claiming that “the printer has vanished.”
Jack scratched his head. Vanished?
He headed over to HR, bracing himself for whatever fresh IT chaos awaited him. Sure enough, Annie was standing by the printer, arms crossed, glaring at it as if it had personally wronged her.
“I swear, Jack, it was here this morning! Now it’s just gone!” Annie said, waving her hands in frustration.
Jack blinked. The printer was clearly sitting right in front of them, in all its clunky glory.
“Uh, Annie… it’s right there,” Jack said, trying to stifle a laugh.
“No, no, no!” Annie shook her head. “It’s not printing! I’ve sent at least six documents, and nothing’s coming out. I even restarted my computer—nothing!”
Jack opened the printer queue on Annie’s computer, and it was clear that the printer had been working perfectly—except Annie had sent her documents to the wrong printer.
“Well, there’s your problem,” Jack said, pointing to the screen. “You’ve been sending everything to the third-floor printer.”
Annie gasped as if this were the greatest plot twist in IT history. “But… how did that happen?”
Jack quickly reassigned her default printer and cleared out the queue. As soon as he did, the printer started whirring to life, spitting out all the documents Annie had sent—along with a very old photo of someone’s cat.
Annie looked sheepish. “Oops. That’s from last month.”
Jack smirked. “I’ll leave you and your printer to catch up.”
He left HR, feeling a strange sense of accomplishment—he had reunited a woman with her lost printer. Another day in the life of an IT pro.