Featuring James the Over-Caffeinated Oracle and Josh the Digital Danger Zone Monday – Printer Problems and Yelling About Yogurt Drew was five sips into his morning coffee when it started. James, the office manager, burst out of the supply closet like a caffeinated banshee.“WHO ATE MY YOGURT?! I HAD A NAME ON IT—AND A NOTE…

They came for documentation. They left with trauma. Monday – Surprise Inspection Auditor showed up unannounced.James: “Oh no. Not again.”Auditor: “Please produce your security documentation.”James handed them a Post-it: “Yell at ISP.” Tuesday – Minh’s Miracle Minh quietly produced a 40-page wiki he’d been building in secret.Auditor: “…this is actually… good?”James: “We pass?”Yusuf: “Minh is…

Thursday Afternoon: 2:00 PM Jack was cautiously optimistic when Alice, the new IT intern, started. Fresh out of university and eager to learn, she showed promise. But as the week wore on, Jack began to realize Alice might have learned just enough tech knowledge to be dangerous. The incident happened when Alice decided to take…

One week. No breaks. All chaos. Monday – Post-Holiday Hangover Only Minh showed up on Monday after the Fourth.Everyone else? The ticket board looked like this: 🔥 28 open tickets🚨 5 flagged URGENT💀 3 say “client threatening legal action” Minh closed five before 10 AM. Never spoke. Just nodded and worked. James screamed: “THIS IS…

Storms. Short week. Total meltdown. Tuesday – Welcome Back, Now Everything Is On Fire The crew strolled in, post-Memorial Day haze still thick in the air, expecting maybe a few backlog tickets and leftover grilled meats. Instead, they walked into a scene of utter tech carnage. James was on the phone and screaming.“YES, MA’AM, LIGHTNING…

Or: How One Guy, One Tutorial, and Unlimited Confidence Almost Fried the Breakroom Monday – The Initiative Following the Week 4 lightning disaster, Mike issued a simple command: “Protect everything. I don’t want to smell melting plastic again.” James translated this into a whiteboard decree: “OPERATION SURGE THE EARTH!” Drew, of course, had a calm,…

Install day finally arrived. Chris rolled up his sleeves, ready to transform the office with shiny new VoIP technology. He was excited—until the problems started piling up faster than emails in a spam folder. The first issue? The server room was missing half the network switches he’d ordered. Instead, there was a pile of ergonomic…

When the cloud went down, everyone fell with it. Monday – Outlook Implosion Office 365 went down. Clients panicked.Client: “Outlook says no.”Another: “Where is my email. Did the cloud explode?” James: “YES. THE CLOUD IS ON FIRE.”Josh: “I didn’t know email could scream.”Minh spun up temporary mailboxes and shrugged. Tuesday – Teams Collapse Teams failed….

They wanted to help. Instead, they summoned the network demons. Monday – Arrival of the Chosen One The intern showed up. Fresh polo. Brighter smile. No fear. James muttered: “They always start like this.”Josh handed him a clipboard. “You’ll be fine. Probably.”Minh just handed him a static wrist strap and walked away. Within two hours:…