The only thing more broken than the hardware… is the info James gives you. Monday – Vague and Vaguely Threatening Drew had just sat down when James exploded out of his office with a stack of printouts.“WE’VE GOT TICKETS! TICKETS FOR DAYS! LOOK ALIVE, TEAM!” Everyone flinched. Yusuf muttered, “Did he print them? Who prints…
Chris had been through too much. The VoIP nightmare, the server meltdown, the Barry disaster—it was time for revenge. Nothing destructive, of course. Just a little chaos. A little… rebalancing of the universe. Phase 1: The Planning Chris sat at his desk, fingers steepled like a supervillain. If he was going to prank the entire…
Featuring James the Over-Caffeinated Oracle and Josh the Digital Danger Zone Monday – Printer Problems and Yelling About Yogurt Drew was five sips into his morning coffee when it started. James, the office manager, burst out of the supply closet like a caffeinated banshee.“WHO ATE MY YOGURT?! I HAD A NAME ON IT—AND A NOTE…
Chris had spent years protecting the office from Barry. Barry was dangerous—not in a criminal way, but in a “this guy once tried to microwave a USB drive to ‘dry it off’” kind of way. So when Steve from accounting announced that Barry would be leading an IT project, Chris immediately felt his blood pressure…
It’s 8:00 AM on a Tuesday, and Jack, our fearless IT professional, is already at his desk, sipping on a cup of coffee that’s 80% caffeine and 20% sheer determination. Today is going to be a good day, he thinks. The network’s been stable for a week, and maybe—just maybe—no one will “accidentally” unplug their…
A hundred open tickets. And that was just Monday. Monday – The Wave Hits Ticket board: 112 open.James: “This isn’t a queue. It’s a cry for help.”Josh: “I’m closing my eyes. Maybe it’ll go away.” Minh closed 15 before 10 AM.Drew: “I’m going to die doing RDP.” Tuesday – Ticket Roulette They started spinning a…
In recent years, artificial intelligence (AI) has made incredible strides, impacting industries from healthcare to entertainment and reshaping our daily lives with tools we may not even realize are AI-powered, like recommendation systems and voice assistants. These advancements have been driven by progress in data availability, computational power, and sophisticated models capable of generating human-like…
Printers don’t die. They multiply. They conspire. Monday – Paper Jam Nation Every single ticket said “printer.” Client 1: “Our copier only prints in pink.”Client 2: “It demands a password. The password is… paperclip?”Client 3: “We sacrificed toner but it wants more.” James stood on a desk and yelled: “NO SUCH THING AS A PRINTER…
While the broader tech sector is experiencing layoffs and reduced investments, AI continues to surge, proving to be the standout trend in 2024. According to recent reports, investments in generative AI have increased sevenfold between 2022 and 2023 (McKinsey & Company). As companies scale back on traditional tech roles, they are doubling down on AI…
1. Siri Vulnerabilities Several flaws in Siri can expose sensitive user data. Attackers could potentially use Siri to access recent photos, control nearby devices, or even extract data without authentication(SecurityWeek). To mitigate this: 2. Insecure Wi-Fi and VPN Bugs A known flaw in iOS 18 can leak traffic outside of a VPN tunnel, exposing sensitive…
