Jack vs. The Corporate Upgrade Crisis

Friday Morning: 9:30 AM Everything was smooth sailing until Jack got a dreaded meeting request from Linda, the CEO’s assistant. The subject line: “URGENT: SYSTEM UPGRADE DECISION.” Jack’s stomach churned. This couldn’t be good. In the meeting, Linda explained that the CEO had decided to push for a massive company-wide upgrade. “We’re talking about new…

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Week 19 – “Ticket Tsunami”

A hundred open tickets. And that was just Monday. Monday – The Wave Hits Ticket board: 112 open.James: “This isn’t a queue. It’s a cry for help.”Josh: “I’m closing my eyes. Maybe it’ll go away.” Minh closed 15 before 10 AM.Drew: “I’m going to die doing RDP.” Tuesday – Ticket Roulette They started spinning a…

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The Future of Data: Datacenters in Space 🌌🚀

When we think of data centers, most of us picture sprawling, high-tech facilities located on Earth, buzzing with servers, cooling systems, and millions of blinking lights, all processing and storing the vast amounts of data we generate. But as data demand skyrockets and the environmental impact of Earth-based data centers grows, tech companies are looking…

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Week 8 – “The Audit Strikes”

Monday – Oh No, an Envelope The moment Drew opened the FedEx envelope marked “Midwest Compliance Consultants – Security Audit”, he knew this week was doomed. James reacted as expected—by yelling. “WE’RE BEING AUDITED?!”Then he printed every open ticket and posted them on the wall like wanted posters.Josh tried to help by adding emojis. “Maybe…

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Week 11 – “James’ Tech Talk Tuesdays”

Tuesday Morning – Lights, Camera, MisfireJames strutted in with a ring light and a selfie stick. “Tech Talk Tuesdays is LIVE, people!”Drew muttered: “What does that mean?” James uploaded the stream directly to LinkedIn.Topic: “Why Surge Protectors Are Sexy.” 10 Minutes In: James plugs in a fake outlet and screams, “BZZZ! UNPROTECTED!”The toaster in the…

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The Case of the Phantom Wi-Fi

The Case of the Phantom Wi-Fi: A Cautionary Tale of Network Madness As we left off in our previous installment, Chris was just getting settled into his new job at the coffee shop-turned-computer-store. He had barely 20 minutes under his belt when disaster struck. The phone rang, shrill and insistent. It was Bob from sales….

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How AI is Advancing and What’s Needed for the Next Level of Speed and Intelligence

In recent years, artificial intelligence (AI) has made incredible strides, impacting industries from healthcare to entertainment and reshaping our daily lives with tools we may not even realize are AI-powered, like recommendation systems and voice assistants. These advancements have been driven by progress in data availability, computational power, and sophisticated models capable of generating human-like…

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